Every hour of every day, someone in the United
States needs essential services - from finding an after-school program to
securing adequate care for a child or an aging parent. Faced with a dramatic
increase in the number of agencies and help-lines, people often don't know where
to turn. In many cases, people end up going without these necessary services
because they do not know where to start. 2-1-1 helps people find and give help.
The 2-1-1 service is
a 24-hour, seven-day-a week, 365 day-a-year service, which provides callers
with information about and referrals to health and human services for every
day needs and in time of crisis. For example, 2-1-1 offers
access to the following types of service organizations:
Basic human needs: food banks, shelters, rent assistance,
Physical and mental health resources: health insurance
programs, Medicaid and Medicare, maternal health, Children’s Health
Insurance Program, medical information phone lines, crisis intervention
services, support groups, counseling, drug and alcohol intervention and
Employment support: financial assistance, job training,
transportation assistance, educational programs.
Support for older adults and people with disabilities: adult
day care, Meals on Wheels, respite care, home health care, independent
Support for children, youth, and families: childcare, after
school programs, Head Start, family resource centers, summer camps and
recreation programs, mentoring, tutoring, protective services.
The 2-1-1 Call Center is located at the United Way of Greater St. Louis.
Other Missouri United Ways
joining 2-1-1 currently include: United Way of Central Missouri, Columbia
Area United Way, United Way of the Ozarks, United Way of Southeast Missouri,
United Way of Adair County, United Way of the Mark Twain Area, Carthage Area
United Way, and United Way of St. Francois County.
Dial 2-1-1 or toll free 1-800-427-4626.
TTY number: 1-866-385-6525